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Enable files within channels to be backed by third-party cloud storage (only available at the account level): Choose to back files with Zoom Cloud, or integrate with SharePoint or Box.

If you have master and sub accounts, cloud storage retention rules are set independently in master and sub accounts.

It will not retroactively apply to existing messages.

When this setting is updated, the new policy will only apply to new messages.

Even when this setting is turned off, messages sent offline will be stored in the cloud for up to 7 days and auto-deleted once the intended recipient receives them.

Facebook download chat history for free#

For free users, cloud storage is set to 2 years by default (even though they can't access it in the admin portal).

For example, if the channel admin sets a retention rule of 1 day, but a channel member has a retention rule of 30 days, the member can still view messages up to 30 days after they are sent.

For group chats and channels, Zoom saves messages to the cloud-based on each channel memberвЂ™s cloud storage retention rule, not based on the channel admin's storage retention rule.

For 1-on-1 chats, Zoom saves messages to the cloud by using the minimum cloud storage retention rule of both parties.

For example, if the account admin chooses to delete all messages after 3 days, they will be deleted 3 days after it is sent.

The timeframe for the retention period is dependent on when the message is sent.

After the specified cloud retention period, Zoom will remove all persistent chat messages and metadata from the cloud.

Set Zoom Cloud storage retention period: Specify the time period to store messages, then click Save.

Cloud storage: Automatically save all persistent chat messages to the cloud.

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If a verification dialog appears, click Enable or Disable to verify the change. Under Storage, click the toggles next to the following settings to enable or disable them.

In the navigation menu, click Account Management then Account Settings.

You can change settings to specify how long chat messages are stored for.

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How to change chat message storage settings

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Zoom mobile app for Android or iOS, 7.0402 or higher.Zoom desktop client for Windows or macOS, 8.0402 or higher.View and edit access to the Chat history privilege in role management.Prerequisites for managing chat storage history Cloud storage - admin chat history tool location rules.How to change chat message storage settings.For example, if you choose to delete all messages after 3 days, they will be deleted 3 days after being sent, regardless of whether they are received by any of the recipientвЂ™s devices. The time frame is dependent on when the message is sent. Account owners and admins can change this length of time in chat storage settings, which will affect all users in the account. By default, messages are stored on the cloud for 2 years and messages are stored on local devices for 1 year. The maximum length of time that messages can be stored is 10 years and the minimum amount of time is 1 day. If you enable cloud storage, you can view, download, or delete stored chat messages.ДЄlthough users can delete messages on a local device, admins can access these messages on the cloud depending on how long the cloud storage retention period has been set. If local messages are being stored for 1 month or less, a yellow banner will appear in your Zoom chat window, notifying the members of your account of how long local messages will be stored. This will delete all messages after the designated time frame. Account owners or admins can choose how long chat messages are stored in the Zoom cloud and on local devices.